Major problems..

[Arturo]

I am able to download that UC 3.6.0, but if offers no firmware update option like that first time yesterday. And the nature of the red light changed when I updated the firmware... Its now a different pulsating red, as opposed to just a solid red that it was before.

 

[Arturo]

Maybe a combination of both? Follow the video instructions until the blue light comes back, and then use UC1.8 (as per the PreSonus instructions) to update the interface. See if that holds.

I've done everything the gentleman said from the video.. It will not allow me to download UC1.8, unfortunately

 

[SwitchBack]

On the PreSonus Downloads page, when you select Windows 10 (64-bit) and scroll down it gives you UC v1.3 and UC v1.8 too.

Also, the page in the link I posted links to other pages on the subject 1818VSL. See if your situation fits one of those cases.

 

[Arturo]

Yes sir, it will not allow me to download UC v1.3, as it says that my interface needs to be connected first- which of course it is.
I am able to download UC v1.8, but that does nothing, and there is no firmware updating option either. I may just be SOL

 

[Arturo]

I'm really wondering about how to change the firmware back to what it was. Does anyone know how to do that? Everything changed when I updated the firmware..

 

[sintil8]

Yes sir, it will not allow me to download UC v1.3, as it says that my interface needs to be connected first- which of course it is.
I am able to download UC v1.8, but that does nothing, and there is no firmware updating option either. I may just be SOL

Out of curiosity with everything connected can you take a screen grab of Device Manager and post it on here.

Make sure the Sound Video and games tab is open and if any USB ports have a warning triangle, please.

But to be honest, you may need to contact Presonus for help or guidance.

Kindest regards

 

[Arturo]

Out of curiosity with everything connected can you take a screen grab of Device Manager and post it on here.

Make sure the Sound Video and games tab is open and if any USB ports have a warning triangle, please.

But to be honest, you may need to contact Presonus for help or guidance.

Kindest regards

 

[Arturo]

I didn't know that you could contact Presonus. Do you know how to do that?

 

[BobF]

There is a link to support in my sig

 

[sintil8]

Hiya again.
Looking at the image there are no drivers for that Presonus card installed?
I assume you have you removed the drivers you previously had installed?

I was hoping to see a USB device error, but it looks like there isn't even an "Unknown Device" which shows up when a Usb is active that needs a driver.

It might be best if you contact Presonus... @BobF has kindly offered the link in his sig.

Kindest of regards for now.
Hope you can get it fixed though !