Studio One 7.2.3 - Discussion Thread

[Vocalpoint]

Just saw this from a user on Reddit:

"I open StudioOne, then click the New... button (or File, New... from the menu). In the resulting New dialog, I press F1 and a Help Viewer window pops up. However the Help Viewer window is completely unresponsive to keypresses or mouse clicks and cannot be closed. At this point I also cannot return to the StudioOne main screen, either by clicking on it in the task bar or selecting it using Alt+tab, focus simply goes back to the unresponsive Help Viewer window. All I can do at this point is shut StudioOne down through task manager (shutting down just the Help Viewer window from task manager doesn't work).

I thought - what the heck - let's test this - and sure enough - I am now locked up as well? Anyone else want to try?

100% reproducible - every time. The only way out is a hard End Task in Task Manager. Can't believe I never noticed this one before.

VP

 

[Crossinger]

@Vocalpoint Must be a Windows thing!

Just tried it on my Mac, but no issues:

• I can open the Window
• I can see content
• It's possible to navigate thru the content
• No lagging / unresponsiveness
• Help window can be closed any time
• It's no problem to switch back & forth between Studio One and the help window

 

[nhc]

Just saw this from a user on Reddit:

"I open StudioOne, then click the New... button (or File, New... from the menu). In the resulting New dialog, I press F1 and a Help Viewer window pops up. However the Help Viewer window is completely unresponsive to keypresses or mouse clicks and cannot be closed. At this point I also cannot return to the StudioOne main screen, either by clicking on it in the task bar or selecting it using Alt+tab, focus simply goes back to the unresponsive Help Viewer window. All I can do at this point is shut StudioOne down through task manager (shutting down just the Help Viewer window from task manager doesn't work).

I thought - what the heck - let's test this - and sure enough - I am now locked up as well? Anyone else want to try?

100% reproducible - every time. The only way out is a hard End Task in Task Manager. Can't believe I never noticed this one before.

VP

I tested it on my Mac (MacOS 15.7.3). When the "New"-dialog I can open help with F1 but I cannot click anywhere outside the "New"-dialog, but it's no problem, to move the windows. When I cancel the new-dialog (or create a new song) everything works as expected.

 

[Vocalpoint]

Must be a Windows thing!

Just tried it on my Mac, but no issues:

* I can open the Window
* I can see content
* It's possible to navigate thru the content
* No lagging / unresponsiveness
* Help window can be closed any time
* It's no problem to switch back & forth between Studio One and the help window

Thanks for the test!

Yeah - this is a hard lock here. WIndows 10 22H2

VP

 

[Crossinger]

I tested it on my Mac (MacOS 15.7.3). When the "New"-dialog I can open help with F1 but I cannot click anywhere outside the "New"-dialog, but it's no problem, to move the windows. When I cancel the new-dialog (or create a new song) everything works as expected.

Ok, my fault - did not read carefully enough.

@nhc is correct: When opening the F1 help in the "New" dialog, I get the same behavior as he describes. When closing the New dialog, the issue has gone (and I can close the Help window).

But on Mac the effect is not remotely severe as described by @Vocalpoint for Windows.

 

[Mick]

Why not just click on the tag-icon to hide it? If Presonus added more and more checkboxes, one day it would look like Cubase

View attachment 2352

Because I'm crazy, I've tried everything except that.

 

[nhc]

This isn't new but thought I'd bring up midi quantization. It always seems a bit buggy to me. See the video for example. Quantize is set to 1/16. The notes that move when I press quantize shouldn't be moving.

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I could set the quantize to 1/8 but still, it often catches me out when notes move in a quantize when they shouldn't.

Please try to turn down the range value before quantizing. Although I'm not exactly sure what it does, it might solve this issue:

 

[TimC340]

Just saw this from a user on Reddit:

"I open StudioOne, then click the New... button (or File, New... from the menu). In the resulting New dialog, I press F1 and a Help Viewer window pops up. However the Help Viewer window is completely unresponsive to keypresses or mouse clicks and cannot be closed. At this point I also cannot return to the StudioOne main screen, either by clicking on it in the task bar or selecting it using Alt+tab, focus simply goes back to the unresponsive Help Viewer window. All I can do at this point is shut StudioOne down through task manager (shutting down just the Help Viewer window from task manager doesn't work).

I thought - what the heck - let's test this - and sure enough - I am now locked up as well? Anyone else want to try?

100% reproducible - every time. The only way out is a hard End Task in Task Manager. Can't believe I never noticed this one before.

VP

Yes, exactly the same here.

 

[Branis]

Just saw this from a user on Reddit:

"I open StudioOne, then click the New... button (or File, New... from the menu). In the resulting New dialog, I press F1 and a Help Viewer window pops up. However the Help Viewer window is completely unresponsive to keypresses or mouse clicks and cannot be closed. At this point I also cannot return to the StudioOne main screen, either by clicking on it in the task bar or selecting it using Alt+tab, focus simply goes back to the unresponsive Help Viewer window. All I can do at this point is shut StudioOne down through task manager (shutting down just the Help Viewer window from task manager doesn't work).

I thought - what the heck - let's test this - and sure enough - I am now locked up as well? Anyone else want to try?

100% reproducible - every time. The only way out is a hard End Task in Task Manager. Can't believe I never noticed this one before.

VP

If you press Escape, the New dialog in the background closes and the Help window comes in focus and can then be used normally

 

[Vocalpoint]

If you press Escape, the New dialog in the background closes and the Help window comes in focus and can then be used normally

So it does!

Nice catch.

VP