Subscription info for Studio One to Studio Pro change

[freddiphin]

First of all, if there is a website or document that explains it all that would be fine but...

Can someone who truly knows the ins and outs of membership robustly explain the difference between subscriptions, perpetual licenses, product keys, and serial numbers, maybe?
But more importantly and specifically, answer: what now can be expected for a subscriber who had just paid for a year's subscription to Studio One 7 Pro+ "Hybrid" (which, as I understood, included a perpetual license for use of current version at time of stopping subscription, if one should so choose) in November, 2025 as far as license to use Studio Pro 8 is concerned?? Should that whole arrangement now apply to version 8 until the anniversary date of November, 2026? Or would getting access to version 8 require another "upgrade" payment on top of the year's subscription to version 7 ???

 

[Vocalpoint]

What now can be expected for a subscriber who had just paid for a year's subscription to Studio One 7 Pro+ "Hybrid" (which, as I understood, included a perpetual license for use of current version at time of stopping subscription, if one should so choose) in November, 2025 as far as license to use Studio Pro 8 is concerned??

If you are on an "active" sub (you did not say "when" you"just paid" but I will assume it was recent) v8 should have been deposited to your MyFender account on Jan 13. You should be able to download and go.

Should that whole arrangement now apply to version 8 until the anniversary date of November, 2026?

If you "paid" in November 2025 - and your end date is in November 2026 - you will get every release available until your sub ends.

In Nov 2026 - if you do not renew your sub - your license switches to perpetual and will not receive any further feature updates past the version you are using at the end of your sub.

Or would getting access to version 8 require another "upgrade" payment on top of the year's subscription to version 7 ???

See #1. If you sub is active as of Nov 2025 - you can download and install v8 today - as part of your sub. No additional payment is required

Hope this helps.

VP

 

[freddiphin]

I think I understand now. And I'm sharing this only in hopes it might help someone else with similar confusion, I guess.
I have been back and forth with Support on this but it's been a while getting anywhere in the robust explication department. I am sure they are very busy at this time....

Yes I had paid a fresh full $179 for 1 year + perpetual Hybrid just two months ago (for version 7, of course). I was able to download and install v8 immediately and have been happily using it for the last week (I am not as grumpy about the software as others here are ) But the My Products page on my.fender.com shows Studio Pro 8 as "eligible for updates until April 2026", which is certainly not a year from November at all. That is the only information presented about "my product" Studio Pro 8 whatsoever on the site.
Apparently 'tho, that detail is concerning a now outdated and overridden "Perpetual License" granted me from a purchase of an ATOM SQ over a year ago. Although it is still a little opaque to me as I have been on paid subscription for my entire history with this software (only 2 years-ish) why a perpetual license is even mentioned, and more importantly why is my current subscription status not instead indicated somehow on the my.fender.com site. This was so before the changeover on the my.presonus.com site as well and caused me confusion then, but I was hoping for it all to right itself when I updated to FSP.
Anyway the lesson learned (I think) is that I am to simply and completely ignore the only information offered to me on the My Products page about my product.
Which is fine.
Unless it stops getting updates after April

I have to say, as far as the software goes, so far I'm digging it! Account management? A little more problematic.

 

[Vocalpoint]

But the My Products page on my.fender.com shows Studio Pro 8 as "eligible for updates until April 2026", which is certainly not a year from November at all. That is the only information presented about "my product" Studio Pro 8 whatsoever on the site.

I would not put any stock into what you see out there in the MyFender product pages.

There are a lot of moving parts over there after this new version launch, the account consolidation with Presonus account and so much more - that I am fairly confident there is some major website tweakage required to get everybody's product plans, dates and all the rest of it - right up to accurate.

If something DOES suddenly stop for you in April 2026 - pretty sure you have the ammo to back up your case.

VP

 

[TimC340]

I think I understand now. And I'm sharing this only in hopes it might help someone else with similar confusion, I guess.
I have been back and forth with Support on this but it's been a while getting anywhere in the robust explication department. I am sure they are very busy at this time....

Yes I had paid a fresh full $179 for 1 year + perpetual Hybrid just two months ago (for version 7, of course). I was able to download and install v8 immediately and have been happily using it for the last week (I am not as grumpy about the software as others here are ) But the My Products page on my.fender.com shows Studio Pro 8 as "eligible for updates until April 2026", which is certainly not a year from November at all. That is the only information presented about "my product" Studio Pro 8 whatsoever on the site.
Apparently 'tho, that detail is concerning a now outdated and overridden "Perpetual License" granted me from a purchase of an ATOM SQ over a year ago. Although it is still a little opaque to me as I have been on paid subscription for my entire history with this software (only 2 years-ish) why a perpetual license is even mentioned, and more importantly why is my current subscription status not instead indicated somehow on the my.fender.com site. This was so before the changeover on the my.presonus.com site as well and caused me confusion then, but I was hoping for it all to right itself when I updated to FSP.
Anyway the lesson learned (I think) is that I am to simply and completely ignore the only information offered to me on the My Products page about my product.
Which is fine.
Unless it stops getting updates after April

I have to say, as far as the software goes, so far I'm digging it! Account management? A little more problematic.

Why did you just pay for a year's hybrid licence (as you call it) when your perpetual licence update period from the licence you got with your Atom doesn't run out to April 2026? You would have received the upgrade to V8 as part of that year of updates and upgrades which is intrinsic in the first year of a perpetual licence. At that anniversary, you can pay (or could have paid) for a year's Plus subscription, which includes any updates and upgrades to your perpetual licence - and grants you a second perpetual licence which you can transfer to someone else (for $25) - or you could sign up for the monthly Plus subscription which only adds the Plus extras without a new perpetual licence. If you had Plus already as part of your hardware purchase, your November payment should have given you a stackable 12 months of Plus which would begin as your previous subscription period ends. If you had one of those odd deals that gave you a perpetual licence and 6 months of Plus, I guess that would explain the mismatch of dates.

Anyway, you will now get Plus until a year from payment, or from when the previous subscription period ended, and you should now have a second Perpetual licence. Support will tell you about how you can transfer your second licence should you choose to do so. I am going through exactly this process right now.

 

[Vocalpoint]

Why did you just pay for a year's hybrid licence (as you call it) when your perpetual licence update period from the licence you got with your Atom doesn't run out to April 2026? You would have received the upgrade to V8 as part of that year of updates and upgrades which is intrinsic in the first year of a perpetual licence. At that anniversary, you can pay (or could have paid) for a year's Plus subscription, which includes any updates and upgrades to your perpetual licence - and grants you a second perpetual licence which you can transfer to someone else (for $25) - or you could sign up for the monthly Plus subscription which only adds the Plus extras without a new perpetual licence. If you had Plus already as part of your hardware purchase, your November payment should have given you a stackable 12 months of Plus which would begin as your previous subscription period ends. If you had one of those odd deals that gave you a perpetual licence and 6 months of Plus, I guess that would explain the mismatch of dates.

Ah - that explains it. I clearly did not read far enough into his last post.

Makes complete sense now.

VP

 

[freddiphin]

Why did you just pay for a year's hybrid licence (as you call it) when your perpetual licence update period from the licence you got with your Atom doesn't run out to April 2026? You would have received the upgrade to V8 as part of that year of updates and upgrades which is intrinsic in the first year of a perpetual licence. At that anniversary, you can pay (or could have paid) for a year's Plus subscription, which includes any updates and upgrades to your perpetual licence - and grants you a second perpetual licence which you can transfer to someone else (for $25) - or you could sign up for the monthly Plus subscription which only adds the Plus extras without a new perpetual licence. If you had Plus already as part of your hardware purchase, your November payment should have given you a stackable 12 months of Plus which would begin as your previous subscription period ends. If you had one of those odd deals that gave you a perpetual licence and 6 months of Plus, I guess that would explain the mismatch of dates.

Anyway, you will now get Plus until a year from payment, or from when the previous subscription period ended, and you should now have a second Perpetual licence. Support will tell you about how you can transfer your second licence should you choose to do so. I am going through exactly this process right now.

Well, I'm glad YOU guys understand. If I now understand what you are saying....
It was certainly not clear to me about the purchase of the ATOM getting me a perpetual license that lasted a year after its advertised included 6 month subscription ended. The only thing I ever understood about getting a "perpetual license" was to pay for the "Hybrid" plan (Not my word. It was theirs. Do they not use it any more?) and that license would only take effect when/if deciding to stop paying for a subscription. Nor, I have to say, did anyone at Support make clear to me this fact when I asked multiple times what was the meaning of the product key and "eligible until" on my products page. The difference between having a perpetual license and a subscription has never been clear to me before. I had always had a subscription and nobody explained that I didn't need a new one while my perpetual license was (and apparently still is until April) in effect. So yeah.....wasn't exactly helped by anyone through this process.
I am relatively new to Studio One and likewise to the subscription style of "ownership" in general, and now subscription and/or perpetual license, and new company ownership and product name and all.... well it's a bloody confusing Byzantine labyrinth (My words. Not theirs) to say the least!

I am happy with the software tho.

Meanwhile, who wants to buy my unused 2 months of "perpetual" license??

 

[TimC340]

Haha! No, it's not as simple as it could be.

However, you don't have 2 months of 'unused perpetual' licence. Perpetual means exactly that: you own, for life, whatever version of Fender Studio Pro is current at the end of your initial year, or any extension that you've purchased. As it seems you did indeed get a perpetual licence (which gets a year of updates) at the same time as 6 months of Plus extra content, you have this mismatch of dates. What you need to ascertain from Fender is that your new Plus subscription definitely includes another perpetual licence - it should do, but that's not necessarily the case in the event of regular subscription renewals. If it does, this is an extra perpetual licence which you are free to sell or pass on - for a fee, of course.

 

[freddiphin]

Haha! No, it's not as simple as it could be.

However, you don't have 2 months of 'unused perpetual' licence. Perpetual means exactly that: you own, for life, whatever version of Fender Studio Pro is current at the end of your initial year, or any extension that you've purchased. As it seems you did indeed get a perpetual licence (which gets a year of updates) at the same time as 6 months of Plus extra content, you have this mismatch of dates. What you need to ascertain from Fender is that your new Plus subscription definitely includes another perpetual licence - it should do, but that's not necessarily the case in the event of regular subscription renewals. If it does, this is an extra perpetual licence which you are free to sell or pass on - for a fee, of course.

That is indeed what I think I have determined with Support. When and if I choose to end subscription from November this year, or when ever later, I will have the new perpetual license from then. The license from the ATOM deal is just superfluous at this point, as I understand it, because what good is a license for life that is superseded first by an active subscription and second by another license for life that maintains a later (one assumes better) version of the product. Anyway. Yeah. Byzantine.

 

[TimC340]

It may be superfluous, but don't overlook the fact that you can sell it or give it to someone else - and they get the full perpetual licence - and this is a process that Fender support.

 

[freddiphin]

It may be superfluous, but don't overlook the fact that you can sell it or give it to someone else - and they get the full perpetual licence - and this is a process that Fender support.

OK, then. This is something (another thing) that I did not know. Thank you !

 

[TimC340]

OK, then. This is something (another thing) that I did not know. Thank you !

This is the relevant info: https://support.presonus.com/hc/en-us/articles/360003393332-PreSonus-Software-License-Transfer