No longer have access to Studio One Pro v7?

[Gerran]

Good point..

 

[Rambler]

There are two ways to activate - Pro+ or standard. If you are able to get to the Activation menu option, try activating via the non "+" option
View attachment 2989

When I try that and enter my license it actually says „license invalid“. Your license is probably only seen as „valid“ if it’s registered in your MyFender account. Which it was until recently…

 

[TimC340]

Q: While you were "in" your sub - did you actually see V7 installers in your account?

My first vibe is - since this thing just ran out - like 4 days ago - pretty sure there is something going on in the backend that can be squared up for you. This "account" site has been shaky for a long while - especially with the big changes in Jan 2026.

If one is expecting to see an instant perpetual license to appear at 12:00:01am on the first day after a sub expiry - I think we might need to lower our expectations.

My second vibe here - is another angle that may be a bit more odd. Q: I am assuming your sub WAS active when you moved FROM v7 to v8?

I could have swore I read somewhere that while a sub is rolling along - and you keep updating and "accepting" new versions - AND then the sub run out - you ARE officially left with (and can only download) the very last version your were on when you went perpetual.

In a very extreme example - if there was a sub program in 2009 with Studio One v1 and you signed on and kept it going for 17 years and then ended it today - I do not believe you are automatically entitled to 17 years worth of prior installers - you would see the installer for the last one you used as the sub transitions to perpetual.

I could be very wrong here - but it would be interesting to find out.

VP

1. Yes, the V7 installer was available from Day 1, marked as perpetual. It was still there on Sunday. In my account info, it confirmed that my perpetual licence was for 7.2.3.

2. Yes. The date that 8 became available was (IIRC) 11th January.

3. That's indeed possible, but I haven't read that anywhere. I wouldn't expect to be able to download v6 as I never bought that version. I did buy v7, and my understanding was that I got to keep that as well as the last version that was current at the end of my update period if it was a new numerical version. In other words, had my year been up the day before V8 dropped, I would have been only able to download v7.2.3, and not (for example) v7.1. But once the new version dropped, I would be able to choose either v7.2.3 or v8.0.1. However, I may indeed be wrong about that.

My issue is that the installation of v8.0.1 is incomplete and I can't do anything about it. Once 8.0.1 dropped, I would have been happy to move completely to that version as long as I could access all of the VSTs/ARAs and other extras that my account tells me I'm entitled to and which I have on occasion used in some of my creations - which of course I can't access as almost all of the extras listed in my account are not installed (and won't install) in V8 - that's why I wanted to access 7.2.3.

 

[Rambler]

1. Yes, the V7 installer was available from Day 1, marked as perpetual. It was still there on Sunday. In my account info, it confirmed that my perpetual licence was for 7.2.3.

2. Yes. The date that 8 became available was (IIRC) 11th January.

3. That's indeed possible, but I haven't read that anywhere. I wouldn't expect to be able to download v6 as I never bought that version. I did buy v7, and my understanding was that I got to keep that as well as the last version that was current at the end of my update period if it was a new numerical version. In other words, had my year been up the day before V8 dropped, I would have been only able to download v7.2.3, and not (for example) v7.1. But once the new version dropped, I would be able to choose either v7.2.3 or v8.0.1. However, I may indeed be wrong about that.

My issue is that the installation of v8.0.1 is incomplete and I can't do anything about it. Once 8.0.1 dropped, I would have been happy to move completely to that version as long as I could access all of the VSTs/ARAs and other extras that my account tells me I'm entitled to and which I have on occasion used in some of my creations - which of course I can't access as almost all of the extras listed in my account are not installed (and won't install) in V8 - that's why I wanted to access 7.2.3.

Since the same happened to me. i don’t think it has to do anything with your subscription that ended

 

[TimC340]

There are two ways to activate - Pro+ or standard. If you are able to get to the Activation menu option, try activating via the non "+" option
View attachment 2989

Hi Bob. Yes, I went through that process. There's no problem with the activation that I can see - I can access a bare-bones version of v8, I just can't achieve a complete installation of the various extras which I have in my account. It'll go through the download process but the installation never completes.

At the end of the day, I have EW Composer Cloud +, Komplete 15 Ultimate, Arturia Analog Lab Pro, and most of iZotope's Producer bundle, plus a load of Soundtoys stuff, so the lack of the PreSonus/Fender extras isn't going to stop me making music - I can probably quite easily find substitutes for the few FX and VSTs I've used from the Fender selection - but I did pay for it, it's in my account, and I should be able to use it!

 

[Vocalpoint]

3. I did buy v7, and my understanding was that I got to keep that as well as the last version that was current at the end of my update period if it was a new numerical version.

The way I understand this is that you only ever get access to historical installers as a perpetual customer. (My layout in my account is proof of that)

And like my long winded 17 year "sub" fantasy tried to layout - I do not think just because you "bought" a sub - and v7 happened to be the entry point to that sub at the time of purchase - that this means you have just suddenly gained all time access to v7.

Remember - you bought a "subscription" - not a specific version key.

My issue is that the installation of v8.0.1 is incomplete and I can't do anything about it. Once 8.0.1 dropped, I would have been happy to move completely to that version as long as I could access all of the VSTs/ARAs and other extras that my account tells me I'm entitled to and which I have on occasion used in some of my creations - which of course I can't access as almost all of the extras listed in my account are not installed (and won't install) in V8 - that's why I wanted to access 7.2.3.

Are you saying that v8 is available in your account but none of the (basic) extras are?

And just so I am clear - you do know that the "gigantic" pile of extra stuff that came WITH your subscription - is now gone once that sub ends. Want to make sure we are talking apples to apples here.

I must admit - I do not know what happens when one was a sub customer for a year or more and then decides to quit - what actually appears IN the users account.

However I am also getting the sneaking suspicion that in your case:

1. Sub active to Jan 29
2. Sub expires Jan 29 WITHOUT renewal
3. Free perp license awarded Jan 30 (let's say) - which will be SP8 (v8.0.1)

You may actually not be entitled to anything at all - except for the perpetual "locked" free license that you are awarded when a sub concludes with no renewal.

I do know that when I "upgraded" my "free" perpetual license (my Annual Update plan was not renewed back on Oct 10, 2025) ON Jan 13 - upon release of SP8 - my account was suddenly littered with a host of "extras" but I believe these "extras" dropped BECAUSE I actually spent money to upgrade.

If you are actually expecting your now "free" license to also include all the extras that those of us (who actually) upgraded - got - then I think that is a bit too farfetched.

Would also help to see which items you have in your account that will not install as well....

The more I think about this - the more I think your account might actually be correct.

OR - there is something complete wonky in the backend and that would need support to untangle it.

VP

 

[TimC340]

Yes, I bought a perpetual licence. The Plus sub was a freebie extra. Yes, all of the extras I refer to are in my account - some of them go back to v4/v5, some are newer. The four instruments that dropped in 2025 are part of the v8 perpetual licence, they are in my account, and the program attempts - but fails - to instal them. I am not trying to access anything I'm not entitled to. I'm quite prepared to accept that I can no longer access 7.2.3 - my only motivation for doing so was to access a fully-working DAW - which, for me, v8.0.1 is not.

As evidence, I offer the following screenshots (I note that v7 is not available in the recording software category - and so be it). As far as I can tell, none of this will load into V8. It's not totally easy to be sure, as some of it is duplicated or overridden by full versions of third-party software that I paid for separately. I should note that when the sub was active, I had 149 products in my account.

 

[Vocalpoint]

Yes, I bought a perpetual licence. The Plus sub was a freebie extra.

I still think there is something else going on here that only Fender can clarify.

If you actually bought AND registered a perpetual license of v7 - it would be in your account = plain and simple.

But I also think that taking that license and applying that Plus Sub to it (rather than in parallel to it) - fundamentally changed the license. Once a "full" perp - then a sub - and now back to a "free" perp.

And I also do not think that just because you applied the freebie sub - that once the sub concludes - that you suddenly get your "full" perp license back as if nothing had happened.

Yes - you do get a perp license - just one that has no update capability or any extras either.

And regarding your screenshots - whatever WILL load into v8 - should be listed under the Studio Pro->Studio Pro Installation dialog (and tabs).

I do agree that the 4 instruments should be applicable to your install - but I also know I saw updates for all 4 as well - on the morning of Jan 13 when I upgraded. (see that in your screencaps)

I believe these "new" versions are the only ones that will work in v8. You might try to download these manually and install them manually as well.

VP

 

[TimC340]

I updated them before the anniversary - and I've redownloaded them around four times yesterday and today! I'm getting an error that goes into the dump file (which Support have). I'll wait for their answer,

 

[TimC340]

Fender have restored my perpetual access to Studio One v7.2.3 as I'm having some issues with SP8, but VP was quite correct - the licence is for the last version current at the anniversary of the year of updates (the existence or otherwise of a Plus subscription is irrelevant). The four instruments I referred to are indeed part of the perpetual licence, and should be available.

 

[Rambler]

The support also restored my license today. Not sure why this happened but glad I have access to V7 again

 

[TimC340]

Just thought I'd add a postscript: my newly-restored Studio One v7.2.3 successfully installed and activated all of the VSTs that are in my account, which is the behaviour I expected. Those instruments include all of their sound sets. My installation of Studio Pro 8.0.1 does not successfully incorporate the most recent instruments (Cinematic Lights and its siblings) in that the instruments are installed and available, but no presets are included. A couple of other instruments are missing their soundsets too. I can feel yet another re-install coming...

 

[Vocalpoint]

My installation of Studio Pro 8.0.1 does not successfully incorporate the most recent instruments (Cinematic Lights and its siblings) in that the instruments are installed and available, but no presets are included. A couple of other instruments are missing their soundsets too. I can feel yet another re-install coming...

Did you refresh the presets via the Home icon in the Browser?

I do this after every install as it's the only way to get S1/SP to see all it's presets.

VP

 

[TimC340]

Yes, I did - I think you may have mentioned that tip before (and thanks again!). I'm wondering if all the palaver with S1 v7 hasn't corrupted the Studio Pro installation slightly - and I need to check whether my main computer in the studio is showing similar symptoms.

Aha: I went back and had another look. I have a test 'song' that includes most of the default instruments, and I was unable to select any presets in any of the newer instruments - yet I can see all the presets in the instrument list in the browser. I deleted the instances in the song and replaced them with instances dragged in from the browser and now I can access the presets as intended!