darren
Member
I agree with anything you've said and I'm just snipping this section because I'm hoping that Fensonus have noticed their existing customer base not buying upgrades and decide to remedy that by providing the kind of things that those people want. You are 100% correct that everybody will want something different but most people will upgrade for one or two features that make their lives better.It's much more difficult for any business to attract new customers compared to extracting more income from existing users - Apple is a great example of this. You buy their hardware, and now you're a customer who's poised to have more $$ extracted for cloud storage, Apple TV, an iPhone, etc.
I mean, taking me as a (yeah, I know, statistically irrelevant) sample size of 1, I upgraded to 6.1 for project templates, bought harmony wizard for a couple of functions and have just bough pro navigator for 3 commands (out of the 100).
I have no idea but I'm hoping that I'm representative of enough of their customers who just aren't going to upgrade unless there's a decent reason.