Quantum ES 2 Latency

[nikkdust]

Hi!

So, i've got the Quantum ES 2. But I've also got latency issues with it. 9.62ms (roundtrip), with 64buffersize, 48k. It does not give me more than 1 or 2ms at 96k.
I have a mac mini m2. Can something be done, should I go back to my old interface?
Should I toss it in the bin, really?

/Nikk

 

[TDF1981]

Did you install Universal Control latest version? Seems like it’s running in class compliant mode…

 

[nikkdust]

Universal did an firmware upgrade yesterday. So i have uc, but maybe that was'nt what you ment?

 

[Trucky]

Please post a screenshot (see examples of mine below) that shows your roundtrip latency.

Have you submitted a Support Ticket (see link in my signature) yet? If not, please do so.

I'm a big fan of the Quantum USB audio interfaces. I don't have a Mac Mini M2 but here's the results I'm getting with my computer (see stats in my signature) running Windows 11 (24H2), the latest ES 2.17 firmware and UC 4.6.1.104762.

 

[nikkdust]

Have you submitted a Support Ticket (see link in my signature) yet? If not, please do so.

I'm a big fan of the Quantum USB audio interfaces. I don't have a Mac Mini M2 but here's the results I'm getting with my computer (see stats in my signature) running Windows 11 (24H2), the latest ES 2.17 firmware and UC 4.6.1.104762.

View attachment 601

Hi!
I have the same input latency as you. But the roundtrip is high

 

[Trucky]

I'm not having any latency issues with my setup.

Here's a video regarding settings for Low Latency Monitoring that hopefully helps your issue...

Low Latency Monitoring

 

[nikkdust]

Hey Trucky. The cogwheel button, what does that? Maybe I'm stupid, but I don't understsnd what it does. Or rather, I don't notice what it does.

/Nikk

 

[Trucky]

Which cogwheel button are you referring to?

Please post a screenshot for where it is located.

 

[nikkdust]

The big volume wheel, you can press it down but i don't get what effect that has

 

[Trucky]

It's used for "Recovery Mode".

 

[nikkdust]

Ok. Thank you