Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
Hi and welcome to the Studio One User Forum!
Please note that this is an independent, user-driven forum and is not endorsed by, affiliated with, or maintained by PreSonus. Learn more in the Welcome thread!
A bit more info might help folk on here understand...and if anyone can help I am sure they will.
Is it completely dead, or is this something that happens whilst it's been in use for a while?
In other words does it look like something is degrading on the power unit?
I do not know or use that hardware but have seen similar problem on other gear.
When I turn it off it restarts then it works and then it has the same problem. Now I reset it and it works but yesterday it worked too then this morning it gave me the same problem
My advice would be to update/refresh the firmware first. And do that like this:
Connect your computer to a network (wired or WiFi)
Download the correct firmware file for your mixer to your computer
Disconnect the mixer's USB cable
Connect the mixer's Control port to the same network/router as the computer
On the computer open UC, open the 32SC GUI, and in there the settings page (make a note of the installed firmware version)
Then drag the downloaded firmware file from your computer's browser onto the firmware update window in UC
After the mixer restarted check and make a note of the new/refreshed firmware version
The big advantage of this method is that the update process itself is really fast, which is what you want anyway but especially so with maybe unreliable hardware. Methods using the USB connection and/or online updating are waaay slower and run more risk of being interrupted.
Try that to see if problems go away. If not then I agree that this is most likely a hardware problem.