Solved Presence XT doesn't reliably play midi file.

[dominicperry]

I'm sure I'm doing something wrong, but this is odd.

I've used S1 since v2, but only just upgraded to v7 and I've mostly been using Pro Tools in recent years...so I may have forgotten a critical step.
If I load a new session/song and start with a new instrument track, add Presence XT with Studio Grand to it, then I get sounds from the on-screen keyboard. Then I drop a midi file onto the track, and get no sound on playback. I also get no sound from the on-screen keyboard.
If I do the same thing with a new track and a different VI (e.g. Pianoteq STAGE, or Keyscape C7) then everything works as expected - the same midi file triggers the VI and I can hear the sound.
I can see the keys on Presence getting triggered on the screen, and I can see the activity bar in orange on the left of the track triggering, but just no audio.
What am I doing wrong? It's a pretty simple setup - the one stereo track with Presence XT is routed to Main 1/2 and the RME Babyface Pro fs is the interface on the Main Outputs, going to Analog 1/2.
Any clues appreciated.

MacOS Sequoia [edit:15.4.1]
MBP M1 Max
S1 7.1.1

Dominic

 

[Lukas]

Take a look at the part automation (MIDI CCs) in the Note Editor. There may be MIDI CCs (such as CC7 / Main Volume or CC11 / Expression) that Presence responds to but that Pianoteq or Keyscape may not.

 

[dominicperry]

Take a look at the part automation (MIDI CCs) in the Note Editor. There may be MIDI CCs (such as CC7 / Main Volume or CC11 / Expression) that Presence responds to but that Pianoteq or Keyscape may not.

Thanks Lukas - that was it - Master Gain set to zero at the start of the midi part.
Help much appreciated.

Dominic

 

[Lukas]

Then it was probably CC7 Good.

 

[dominicperry]

Then it was probably CC7 Good.

Yeah, I've stripped it out completely and it's labelled as CC7. Good catch. Thanks.