Hi all. Basically what the title says; I recently bought a new ES2. I connected it up to my Win 11 PC and all was well until it asked for a firmware update through Universal Controller. The update took forever on a pretty decent fibre Internet connection, and when it was complete the unit would no longer connect over USB - the connection light is a steady red and Windows can't see the unit.
I have a ticket with Presonus, but they're pretty slow and so far they've not come up with anything useful other than to start the unit with the fader button pushed in. That results in the button flashing blue, but no other useful behaviour! Is there a way of factory resetting the unit? I've searched the net, but this problem seems to be very rare and I've found no reset procedure.
I have a ticket with Presonus, but they're pretty slow and so far they've not come up with anything useful other than to start the unit with the fader button pushed in. That results in the button flashing blue, but no other useful behaviour! Is there a way of factory resetting the unit? I've searched the net, but this problem seems to be very rare and I've found no reset procedure.