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Hi and welcome to the Studio One User Forum!
Please note that this is an independent, user-driven forum and is not endorsed by, affiliated with, or maintained by PreSonus. Learn more in the Welcome thread!
I am about to buy a R-32. I would like to know best vendor to buy from for giving customer service when there are problems and Presonus is not responding or hasn't got an answer?
For the forum to answer it helps to know where you are (region/country).
It is also important to get the mixer model designation right:
- The RM32AI is a 32-channel 2nd generation StudioLive rack mixer, discontinued
- The RML32AI is a 32-channel 2nd generation StudioLive rack mixer, successor of the RM32AI, discontinued
- The 32R is a 32-channel 3rd generation StudioLive rack mixer, in production