• Hi and welcome to the Studio One User Forum!

    Please note that this is an independent, user-driven forum and is not endorsed by, affiliated with, or maintained by PreSonus. Learn more in the Welcome thread!

Authorization had expired.

Zikax

New member
Hi Guys,

When I tried to open Studio One 7, the activation window suddenly appeared. When I tried to activate it, it said that my authorization had expired and that I needed to log in again. When I tried to log out, I received the following message:

"No permissions to change application passwords.
PreSonus_UserAccount
PreSonus_StudioOne_OAuth
Please use Keychain Access to delete passwords."

However, I can't find it there. 🥲

Any Solutions for this Problem? I am a Studio One Plus member, and my subscription is valid until the end of the year.
 
You might have to contact Presonus support on this. This is an independent forum -

This is from the Presonus website:
We offer technical support via e-mail. You can submit a support request by signing into your my.presonus.com account and then clicking the “Support” tab.

Please make sure that your hardware or software is registered to your account prior to submitting a ticket.
 
I had this happen as well out of the blue in version 7. The fix for me was opening Version 6, which then correctly authenticated, and allowed me to log into 7. No idea whatsoever why that worked. :)
 
Hi Guys,

When I tried to open Studio One 7, the activation window suddenly appeared. When I tried to activate it, it said that my authorization had expired and that I needed to log in again. When I tried to log out, I received the following message:

"No permissions to change application passwords.
PreSonus_UserAccount
PreSonus_StudioOne_OAuth
Please use Keychain Access to delete passwords."

However, I can't find it there. 🥲

Any Solutions for this Problem? I am a Studio One Plus member, and my subscription is valid until the end of the year.
Try this:

 
Back
Top